PAYMENT

 

Payment Method

□ Credit card

VISA AMEX MASTER Other

□ Pay-easy

□ Smartphone payment

□ Paypal

□ Convenience store payment

□ Bank transfer

DELIVERY

Regarding delivery

 

日数

□ In the case of ordered products _ Shipment 30 to 40 days after ordering. (We will send you a shipping email when shipping.)

□ For stock and select products _ Usually ships in a few days.

* However, if you shop with the ordered product, it will be shipped in the same package after 30 to 40 days. If you wish to ship in the shortest time, please purchase separately . In that case, please note that the shipping fee will be charged separately.

Fee

□ Shoes

・ Hokkaido ¥ 1210

・ Tohoku Kanto (excluding Tokyo) Hokuriku Chubu Kinki Shikoku ¥ 770

・ Tokyo ¥ 660

・ Kyushu Okinawa ¥ 1210

Free shipping on purchases over a certain amount

Yamato mail or eco-delivery

□ Accessories

・ Nationwide uniform ¥ 220

Click post mail service

□ Overseas delivery

・ China / Taiwan / Hong Kong ¥ 1650 ~ Shipping fee will be charged for each item.

RETURNS

About returns and exchanges

 

□ For custom-made products

・ Since it is made after receiving the order, we do not accept returns other than initial defects. We do not accept cases where the size does not fit or the feeling is different from what you expected.

Some products are made of delicate materials. Please check in advance.

□ For stock products and select products

・ For size exchanges and returns, please be sure to contact us by email before returning.

・ Please note that we cannot accept the following cases.

* More than 7 days have passed since the item arrived

* It was different from what I expected

* Used items (cannot be worn outside from the front door)

* Damaged, scratched, or dirty

* Sale items, sample sale items, products with translation

● If you wish to return or exchange, please send the following contents to info@lottadesign.tokyo.

Subject: About the return and exchange of shoes

Text:

·name

·Address

・ Telephone number that can be contacted

・ Purchase date

・ Where to buy and stores

・ Product condition (attached if there is an image)

The person in charge will contact you shortly.